Coldwell Banker Howard Perry And Walston Associate Earns Platinum Quality Service Certification

by MMI

RALEIGH, N.C. – Susan Holbrook, senior vice president and sales manager for the Coldwell Banker Howard Perry and Walston Falls of Neuse Road office, has announced that Lisa Coleman has been awarded Platinum Quality Service Certification (QSC). Platinum status certification signifies 100 percent client satisfaction within the previous year, as measured by Leading Research Corporation. QSC measures customer service performance and satisfaction by surveying home sellers and buyers following closing. Returned survey results are compiled and then displayed on the QSC professional Web site.

“We are dedicated to having the top residential real estate team,” said Holbrook. “By achieving this certification, Lisa shows her commitment and reliability to clients and presents our company the opportunity to further our success.”

About Coldwell Banker Howard Perry And Walston:
Howard Perry, an established builder, and Don Walston, a real estate entrepreneur, formed Coldwell Banker Howard Perry and Walston in 1972. Today the company has over 700 real estate professionals, 13 sales offices, the area’s premier new homes division, a mortgage company, insurance services division, title company, an award winning relocation division, a growing Concierge home services division, the area’s number one real estate school, and the state’s number one real estate Web site. The company has become the largest full-service residential real estate company in the Triangle and one of the leading realty firms in the nation, with more than 11,000 transactions a year and almost $3 billion in sales. In 2006, Coldwell Banker Howard Perry and Walston was recognized among the 50 fastest growing private companies in the Triangle by the Triangle Business Journal. For more information about Coldwell Banker Howard Perry and Walston visit their Web site at http://www.hpw.com.

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Public Relations for the N.C. Department of Transportation (NCDOT) U.S. 1/64

MMI Associates was contracted to handle media relations and to organize various efforts to open the communication lines between the construction entities on the project and motorists. The firm developed a strategic public relations campaign to ensure that local motorists and those passing through would be aware of the most up-to-date traffic patterns.